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Spydus
Newsletters 2006 Archive
July - December 2006
June 2006
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May 2006
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April 2006
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March 2006
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January-February 2006
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Spydus
Newsletter January - February 2006
Welcome
2006
is now well and truly underway and is already promising to be
another busy and exciting year full of new products, new people and
new customers. January was a very exciting month for our Singapore
team with Phase One of the Ministry of Education Spydus Managed
Service project going live at 69 schools. This issue we bring you an
update and photos from our new Singapore office where we now have
more than 90 staff.
The Spydus Managed Service continues
to achieve strong market acceptance in Australia with Gatton Shire
the latest library to migrate and we also have news of two US
customers, Toledo Art Museum and Emmaus Public Library, that have
also chosen to migrate to a Managed Service.
Our first Site of the Month for 2006
is Moreland City Libraries in Melbourne. Moreland’s implementation
of the Spydus Managed Service was just one of a number of
initiatives the library undertook last year and library staff are
now looking forward to enjoying the benefits of the change and
development they worked through in 2005.
This month our product news has a
reporting focus with an article on
linking Crystal Reports via the Spydus Reporting Interface and don’t
miss the dates for the special Advanced Reporting Workshop we’re
running in Melbourne in March and April. We also have an update on
the new interface for the AEGIS web based service request system,
which provides a simplified way for customers to log and respond to
SRs.
Ideas for articles or Hot Tips in the Spydus Newsletter are always
welcome; please send any suggestions or ideas to your Account
Manager.
January was a very exciting and busy month for our Singapore
team with the Ministry of Education (MOE) successfully going live
with Phase One of their Spydus implementation project.
Phase One encompassed 69 schools, all using our Spydus
Managed Service with full system hosting and management and our new
Spydus Collection Services, which provide the schools with book
selections, acquisitions, cataloguing and end processing. We also
provided our new Spydus Manpower Services, which covers the
recruitment and placement of library staff, for 53 of the MOE
schools.

Civica’s Singapore Staff including Library Assistants now deployed
to the 53 MOE Schools.
The Civica team had a three month lead-up to the Phase One
Go-live and during that time they were hard at work analysing and
converting 1.4 million bibliographic records; completing a full
stock-take at each school library; recruiting 53 library assistants
for redeployment to the schools; training staff in Spydus and
general library procedures and practices; holding profiling meetings
with each school to ascertain their collection needs and interests;
installing client software at all 69 schools and finally manually
inputting more than 38,000 cataloguing records.
Naturally, it was very exciting and rewarding for the team to
see all the hard work that took place over the three previous months
come to fruition.
Civica’s Singapore team is now well into the planning for MOE
Phase Two, which will consist of 130 schools all due to go live on
June 26 2006.
We are delighted to report that two more customers in the US,
Toledo Museum of Art Reference Library and Emmaus Public Library
have decided to migrate to the Spydus Managed Service solution.
The Toledo Museum of Art Library
is located in the heart of Toledo, Ohio. A Spydus customer for the
past 10 years, the reference library was originally established in
1901 and serves the Museum's staff, scholars, educators, and the
public. In addition, it has served as the primary art research
facility for students and faculty of the University of Toledo since
1921.
The library’s primary collection includes over 60,000 books
and journals, information files on over 18,000 artists, thousands of
auction and sale catalogues, subscriptions to several hundred
periodicals, and information from museums all over the world.
http://www.toledomuseum.org
Emmaus Public Library
is located in Emmaus, Pennsylvania, 50 miles north of Philadelphia,
and
serves residents from the municipalities of Emmaus, Macungie, and Upper
Milford Township. Largely founded on community group involvement
and activities to increase and strengthen the services offered to
the residents, Emmaus Public Library’s mission is to continually
provide programs to increase the public's awareness of the library
and its value to the community and to
promote greater use of library resources.
The
Library has been a long standing Spydus customer since 1994.
http://www.emmauspl.org/
…..and in Australia, Gatton goes live on Spydus Managed Service
 We
are also very pleased to report that Gatton Shire Council Library in
South East Queensland successfully migrated to the Spydus Managed
Service on January 25. Gatton Shire is located in the Lockyer Valley
of South East Queensland approximately 90 km west of Brisbane and
has been a Spydus customer since 2001.
You can explore
Gatton’s home page at the following address:
http://www.gatton.qld.gov.au/library.htm
  The
City of Moreland is a large metropolitan municipality situated north
of the Melbourne CBD. Moreland City Libraries serve a population of
approximately 135,843 residents with Coburg Library the largest of
the five libraries provided by the City of Moreland.
The last year has been a very eventful one for the staff and
patrons of Coburg Library with activity both inside and outside of
the library! During 2005 the library loans and information desks
were redesigned to include the
‘Shute to Shelf’ ergonomic returns system and they also
completed a transition of Library Management Systems to the Spydus
Managed Service, plus an upgrade to Spydus 6.5.3! And outside the
library, Council completed a road works project to extend the mall
in front of the library, creating a renewed and more positive
surrounding streetscape.
In July 2005,
Moreland City Libraries moved to Civica Managed Services and Spydus
6.5.3 to ensure they could continue to provide a high quality
service for residents.
According to Jenny
Guadagnuolo, Moreland’sTechnical
Services Librarian, the move to Spydus was positive for both staff
and borrowers.
“It
was a smooth transition and our library staff are now looking
forward to Spydus 8, which will be implemented in June this year.
Our borrowers are already enjoying the enhanced OPAC search
capabilities that came with the move.”
Also of special interest at the Coburg branch is the Adaptive
Technology Room with the Jaws and Kurzweil software and a Braille
Blazer. The library has also recently acquired the innovative
MyReader to make reading more accessible to patrons with low vision.
The changes to both the exterior environment and to the
library itself have stimulated interest in the library services and
Saturday morning “Live at the Library” performances by local
musicians will be held in the new pedestrian space created outside
the library. It is expected that re-development of the nearby
Pentridge Prison site will also boost the number of visitors to the
library. Moreland library staff are looking forward to 2006, when
both the public and staff will have the opportunity to enjoy the
benefit of the many changes and developments completed in 2005.
Visit Moreland City Libraries at:
http://www.moreland.vic.gov.au/services/libraries/librcont-fr.htm
Spydus 8
–
Linking Crystal Reports via the Spydus Reporting Interface
Spydus 8 allows you to
create your
own reports using Crystal Reports Designer/Developer and then add
these reports to the Spydus Reports module. Once reports have been
developed, the file should be stored on a shared network directory
if it is intended to be used by multiple staff members.
Alternatively, you can store the file on the local PC for each staff
member who is to access the report.
To create a new folder:
1.
Click the folder in
which you want to create a new one.
2.
On the
Edit menu, click
Insert Folder.
3.
In the
Title box, type the name
for the new folder.

To link a newly created report:
1.
Click the folder in
which you want to create a new report.
2.
On the
Edit menu, click
Insert Report.
3.
In the
Title box, type the name
for the new report.
4.
Click to
search for the report you want to add.

This process will be covered in detail in the
Spydus 8 Advanced
Reporting Workshop. Please refer to the Training
article below for further details.
Training -
Spydus
8 Advanced Reporting Workshop
Learn everything you need to know about Reporting at our Spydus 8
Advanced Reporting Workshop.
We
are running two workshops at our Melbourne Office:
-
22 & 23 March
-
27 & 28 April
Please contact your Account Manager if you are interested in
attending a session.
> Back to Top
Whenever a date is required in the Spydus enquiry functions the
following date query macros can be used.*
*
Spydus 8.2.3 onwards
TODAY – replaced with today’s date as dd mmm yyyy (ie. 1
JAN 2006)
YESTERDAY – replaced with yesterday’s date as dd mmm yyyy
TOMORROW – replaced with tomorrow’s date as dd mmm yyyy
NEXTWEEK – replaced with the date 7 days from now as dd mmm yyyy
(ie. todays date is 4 JAN 2006 so NEXTWEEK is 11 JAN 2006)
LASTWEEK – replaced with the date 7 days ago as dd mmm yyyy (ie
todays
date is 4 JAN 2006 so LASTWEEK is 28 DEC
2005)
THISMONTH – replaced with the current month as mmm yyyy (ie JAN
2006)
LASTMONTH – replaced with the previous month as mmm yyyy (ie DEC
2005)
NEXTMONTH – replaced with the next month as mmm yyyy
THISYEAR – replaced with the current year as yyyy (ie 2006)
NEXTYEAR – replaced with the next year as yyyy
LASTYEAR – replaced with the previous year as yyyy
Spydus 6 supports the following:
TODAY
THISMONTH
LASTMONTH
The
Aegis web based service request system has recently been upgraded.
The new interface provides a simplified way for customers to log and
respond to SRs.
Once you have logged into the system, you are presented with a list
of hyperlink options from the left hand frame and a list of your
active service requests.

To
add a new SR, click ‘Add New SR’ and complete all details as per
helpdesk requirements.

To add a
response to an existing SR, highlight the SR from the list and click
‘Add Response’.

To generate a filtered report, click on the report icon below
your username. Customers have the option to create a filtered view
of active requests, closed requests and all requests. You can then
conduct a sort on individual columns or generate a detailed report
for your records.

Spydus People
- Spydus Singapore Team
The last 5 months has been a whirlwind of activity for our
Singapore team! Along with the MOE project, we have also established
a brand new office in Singapore, which included a total
refurbishment of the entire office space plus installation of
network and all hardware and office equipment. We have also
recruited and trained staff across all areas of our business
operation including: management, finance, HR, administration, IT,
help desk, technical services (acquisitions and cataloguing staff)
and circulation staff, along with temporary staff to complete such
tasks as stock-take and data entry.

We now have more than 90 staff in Singapore and we are proud
to say we have another great team of dedicated and professional
staff. Each and every one has contributed to making this a
successful story.
Sarah Gauci will be returning to Melbourne in March and will
be handing over to Marc Nolan the newly appointed Director of
Operations in Singapore.
- New Staff
We
are delighted to welcome Kirsty Armit to our Spydus Training and
Consulting Team based in Melbourne. Kirsty’s educational
achievements include a Bachelor of Business (Information & Library
Management) at RMIT, a Grad Dip. (Communications) from Monash
University and a Grad Dip. (Primary Education) from LaTrobe
University. She has experience working as a Children's Librarian at
Darebin Libraries, Monash Public Library Service, Yarra Plenty
Regional Library Service and as a casual librarian at Stonnington
Library and Information Service. In her spare time, Kirsty enjoys
going to the cinema, reading, cooking, travelling and supporting the
Hawthorn Football Club.
VALA 2006 Crown Towers Melbourne
The 2006 VALA Conference was held in
Melbourne last week at Crown Towers and attracted a great crowd with
more than 550 delegates. Civica sponsored the conference again this
year and our Spydus team spent 3 busy days catching up with
customers on our exhibition stand.
Congratulations to the
winner of our
VALA Lucky Business Card Draw:
Karyn
Siegmann, Manager Libraries, Bayside Library Service.
Karyn
will receive a dozen bottles of Yalumba, Yarra Burn Pinot Noir 2001
Chardonnay.
Thesaurus creation Hot Tip #21 December Issue
When adding a thesaurus code to a subject heading in the 6XX
#2 subfield it should be added in lower case, not in upper case as
indicated in the December newsletter.
e.g. the example from the newsletter
650 7 #aKnowledge
management#2APT
should be
650 7 #aKnowledge management#2apt
The codes in the Spydus table ZAB are entered and stored in
upper case (as are all lookup codes in Spydus), but the codes in the
MARC record are entered and stored in lower case (as per the MARC
standard). When the linked authority record is created, the code
will have been changed to lower case in the authority record anyway,
but it should also be entered in the BIB record in lower case.
Upcoming
Events
-
Asia-Pacific Conference on Library & Information Education &
Practice A-LIEP): Preparing Information Professionals for Leadership
in the New Age Singapore 3-7 April
…More
-
Queensland
Public Libraries Association Conference Cairns 4-7 June
<Back to Top>
Spydus Newsletter March 2006
Welcome
This month we welcome three new libraries to the Spydus customer
base with the signing of the LINK Consortium in South Australia.
Read on for further details of the decision by The Barossa Council,
Clare and Gilbert Valley Council and the Light Regional Council
(LINK) to implement Spydus on a Managed Service. Our implementation
team has also been busy, with Australia Post and Noosa Library live
on Spydus 8 this month and they will be kept pretty busy for a few
months yet given the list of upcoming Spydus 8 Projects! Our Site of
the Month for March is Bundaberg Library “one of the busiest
libraries in Queensland!”
Don’t miss our regular Hot Tip, which this month focuses on how to
add images to your Location OPAC pages and we also have an article
on a new Spydus 8 feature – Loading Weblink Records.
Ideas for articles or Hot Tips in the Spydus Newsletter are always
welcome. Please send any suggestions or ideas to your Account
Manager.
The Barossa
Council, Clare and Gilbert Valley Council and Light Regional Council
(LINK) have chosen to join the growing number of Civica’s Managed
Service customers and will implement the Spydus Managed Service over
the next few months.
The LINK consortium
consists of 3 main library services with 11 branches operated by 3
neighbouring regional South Australian Local Government authorities
serving a population of approximately 40,000 residents. LINK was
formed in 2003 when the regions’ Library Managers sought to provide
a better level of service to the community by cooperating in the
purchase of a new Library Management System. By achieving economies
of scale through a regional purchase, the consortium achieved their
goal of acquiring a system that will provide state of the art
features as well as the potential for ongoing, future development.
The Spydus
consortia model will allow the libraries to share a common
bibliographic and patron database, and whilst policies throughout
the LINK network are very similar, Spydus will allow for individual
policies and operational flexibility for each of the member council
libraries.
The project has
also resulted in a set of templates produced by John Dunnery of KDN
Services, that are now freely available to libraries in SA, to be
used to assist in the purchase of a new LMS from initial planning
through to implementation and evaluation, as well as documents to
assist the formation of regional networks.
According to The
Barossa Council’s Library Manager, Vicki Hutchinson, LINK chose
Spydus for a number of reasons.
“The client focus
and Civica’s ability to provide additional features for our
borrowers such as SDI and SMS messaging, as well as meeting a host
of other requirements we had listed, were all key to our decision.
Feedback from other Spydus users on both the product and the service
from Civica was also very positive, particularly in regards to
suggestions for future development from libraries.
The
Managed Service option was selected not only for its financial
benefits, but because it provided our smaller libraries with a
viable alternative to managing and maintaining the infrastructure
that would have been required if we had located servers within our
region. “
Library staff at
all branches are very excited about finally moving into the
implementation phase of the project and looking forward to Go Live,
Haigh’s chocolate and champagne in July!

LINK
Library Managers: From left to
right: Heather Lymburn (Clare & Gilbert Valleys), Amanda Cook
(Light) and Vicki Hutchinson (Barossa).
Australia Post Live on Spydus 8 Managed Service
Congratulations to
the Australia Post Library Service on their successful Spydus 8 and
Managed Service implementation and go live on 16
February.
Australia Post is a government-owned enterprise
dedicated to providing
accessible, reliable and affordable postal services for all
Australians. The corporation currently employs 35,049 full-time and
part-time staff, operates 4,477 postal outlets, serves 1.1 million
customers in its outlets every business day and delivers mail to
9.68 million Australian addresses.
The Australia Post library is located in
Exhibition Street, Melbourne, and will now be accessible via the
Staff Intranet to the more than 35,000 staff working at postal
outlets throughout Australia. The library catalogue includes a
comprehensive range of policy and procedure documents, training
materials such as videos, and historical and educational
collections.
Civica’s Spydus library management system
now offers national access to three specialist government libraries:
Australia Post, the Australian Bureau of Statistics and the
Department of Family and Community Services.
Please stay tuned for a review of the Managed Service and
Spydus 8 implementation from Australia Post staff in a future issue.
Bundaberg
is located on the southern tip of the Great Barrier Reef abut four
hours drive north of Brisbane. Bundaberg Library is one of the
busiest public
libraries in Queensland and for the last two financial years, annual
loans have exceeded 1,000,000 items with circulation numbers
expected to continue to rise as the area experiences steady growth.
Bundaberg Library serves the 71,000 residents of Bundaberg
city and the neighbouring Burnett shire. Currently more than 40,000
residents are active members utilising the vast range of materials
and specialist services available. Bundaberg Library has a staff of
3 librarians, 8 full-time assistants and 4 part-time staff, who” do
a marvellous job”, says Chief Librarian Ray McInnerney.
Bundaberg has been a Spydus customer since March 2004 and is
looking forward to upgrading its current version of Spydus. A busy library in a population
growth area, Bundaberg Library staff experience a wide range of
demands from their patrons and it is essential that library software is up to the task to ensure staff can maintain the high
level of service that is expected.
According to Ray McInnerney, Bundaberg staff have well and
truly earned the dubious
distinction of being regarded as “the hardest worked library staff in
Queensland”!
You can visit the
home page of the Bundaberg Library at
http://www.bundabergcity.qld.gov.au/library/
Spydus 8
New Feature – Loading Weblink
Records
Spydus 8 now
provides a user friendly facility for customers to load their
weblink records into their Spydus database. Weblink bibliographic
records are obtained from website directories such as LinksPlus and
are loaded through the Batch MARC Load Client with a nominated load
source of WEBLINKS. These records are loaded as non-physical items
in Spydus so that they can be filtered and displayed via the web
OPAC.
1. Load weblink
file into the Batch MARC Load client

You can perform
record validation at this stage to ensure that there are no errors
in the records.
2. Select your
records and then commence the load process

3.
Once you have completed the load process, the weblink bibliographic
records can be viewed via your OPAC.

4. Click on the URL to launch the web source in a new
browser window.

Keep up with all 8.2.4 New Features and Enhancements by
accessing
http://www.civica.com.au Customer Services/New Features and
Enhancements
Spydus 8.2 Upgrade Projects
Congratulations this month to two Spydus customers that have
gone live with Spydus 8: new customer Australia Post in Melbourne
and Noosa Library
http://www.library.noosa.qld.gov.au/spydus.html in Queensland
upgrading from 6.5.3.
Current Spydus 8 implementations in progress include:
·
Cooloola Library in
Queensland who will also go live with their Picture Cooloola
collection on Spydus 8.2.4
·
Ngee Ann
Polytechnic (Singapore)
·
Whitehorse
Manningham Regional Library Corporation (Victoria)
·
Boroondara Library
(Victoria)
·
Gatton Library -
Spydus Managed Service (Queensland)
·
Kingaroy Public
Library (Queensland)
·
Loretto Mandeville
Hall - Spydus Managed Service
·
Penleigh and
Essendon Grammar School (Victoria)
·
Corporate Solutions
(Queensland)
·
Adelaide Hills
Library (South Australia)
·
Monash Public
Library (Victoria)
·
Glenelg Shire
Library (Victoria)
Spydus 8 implementations to commence soon include:
·
Clarence Regional
Library - Spydus Managed Service (NSW)
·
Toowoomba Library
(Queensland)
·
Port Philip Public
Library (Victoria)
·
LINK (South
Australia) - Spydus Managed Service

Hot Tip # 23 -
Adding Images
to Location OPAC Pages
To add an image display to the Spydus OPAC Location pages,
you can specify the path to the image URL in the Address details of
Spydus8 System Params. The image must be stored in the Spydus8
wwwroot images directory on your server.


New
Zealand User Group - 22nd March at Porirua
New
South Wales User Group – 7th April Orange Library
ACT User Group - 31st March at JACS in Canberra
Spydus People
-
New Staff

This month we
are delighted to welcome
Maranda McLaren to the Spydus team. Maranda
has taken on the role of Business
Development Manager with responsibility for Account Management and
New Business Sales in both our Australian and international markets.
Maranda brings a great wealth of sales and account management
experience to our team having spent the past 7 years at the Gartner
Group focussed on sales and marketing to the Asia-Pacific region.
Maranda enjoys travelling, art, good food and wine and
…. competes in
Triathlons in her spare time!
Marc
Nolan has recently joined our Singapore team in the role of
Director of Operations following Sarah Gauci’s return to Melbourne.
Marc has extensive operational experience in educational and
professional information publishing as well as trade publishing
within the world’s leading publishing companies. Previously
responsible for managing a large corporate legal library, Marc has
many years experience in managing hard copy and electronic-based
information services.
Prior to moving to Singapore, Marc was an active member of
the Historic Houses Trust of NSW and a member of the Art Gallery of
NSW and Australian Museum, he was studying for an MBA and an
‘enthusiastic’ motorbike rider with a reputation for having caused
the most riders to crash at one corner during an Eastern Creek
raceway track day. In Singapore Marc is keenly practising his
Singlish to the ‘amusement’ of the Singapore staff and embarking on
Mandarin lessons. Having played soccer for over 16 years and with
Australia in the Soccer World Cup this year plus the move to
Singapore, 2006 is going to be a very exciting year for Marc!
We
also welcome
Robert Gurr
to our Spydus Development Team based in Melbourne. Robert’s
educational achievements include a Bachelor of Computing (Software
Development) at Monash University, and a Bachelor of Science.
(Resource Management) from Monash University. In his spare time,
Robert enjoys socialising
with friends, reading and sport.
Upcoming Events
-
Asia-Pacific
Conference on Library & Information Education & Practice A-LIEP : Preparing Information
Professionals for Leadership in the New Age Singapore 3-7 April
…More
-
Queensland
Public Libraries Association Conference Cairns 4-7 June
..More
<Back to Top>
Spydus Newsletter April 2006
Welcome
This month we are delighted to
welcome the Central Northern Library Service including 14 branch
libraries to our growing base of Spydus Managed Service customers. A
Spydus customer for more than 16 years, Central Northern has decided
to move to a Managed Service to enable them to support their many
branches and patrons more effectively.
Our Site of the Month for April is
Cooloola Shire Council in Queensland and we encourage you to explore
their colourful and information-filled website for new ideas and
applications of some of the new Spydus8 features.
Noosa Council has become the first
library to go-live with the Spydus Self Service solution and we
bring you details of their successful launch plus some more
information on the self-check service and other potential uses for
this exciting and affordable new application.
Last, but ceratinly not least... make
sure you don’t miss our regular Hot Tip, which this month focuses on
how to create a line for an OPAC workstation to ensure your statistics
accurately reflect the different OPAC workstations within your
library.
Ideas for articles or Hot Tips in the
Spydus Newsletter are always welcome. Please send any suggestions or
ideas to your Account Manager.
We are very pleased to announce that the Central Northern
Regional Library (CNRL) Service, a Spydus customer since 1990, has
chosen to move their Library Management System to a Spydus Managed
Service.
Central Northern comprises six local government areas in
central northern NSW and 14 branch libraries and 4 public service
outlets provide library services to more than 98,000 people.
Tamworth Regional Council is the executive council for the Central
Northern Regional Libraries and the library services' main
administration unit is based in Tamworth.
Providing system and IT infrastructure services to all of the
branches over an area of around 44,000 square kilometres is
understandably an enormous challenge for the CNRL team. The Spydus
Managed Service will allow centralised management of the Services
library
Tamworth Regional Council and Art Gallery opened in December 2004
systems, which will free their IT staff to focus on the many
other hardware and communications issues that arise across the
region as they strive to provide the highest level of service to
their patrons. Regular software upgrades are an integral part of the
Spydus Managed Service and patrons will be able to access all of the
latest technology as it becomes available.
Central Northern are planning to go-live with a Managed
Service in early June and we look forward to bringing you more news
on their implementation at that time. For now you can find the Library
catalogue at the following address:
http://www.cnl.nsw.gov.au/
The Cooloola Region
in South East Queensland centres on the historic City of Gympie and
includes the Cooloola Coast and the Mary Valley with major towns
including Tin Can Bay, Rainbow Beach, Amamoor, Kandanga and Imbil.
Located about two hours drive north of Brisbane and 40 kilometres
from the coast, Cooloola is situated between Noosa and Fraser
Island.
Cooloola Shire
Council came into existence in 1993 as a result of amalgamation
between Gympie Shire Council and Widgee Shire Council and now
provides services to a population in excess of 35,000 people across
an area of around 2,900 square kilometres.
Cooloola Shire Council Libraries became a Spydus customer in
2003 and as you can see from their website they are very committed
to delivering the highest quality of library services to their
patrons. The libraries central branch is located at Gympie and they
have three branch libraries at Tin Can Bay, Rainbow Beach and Imbil.

Cooloola recently went live with Spydus 8 and at the same
time took the opportunity to launch their
Picture Cooloola
database, which currently offers just over 100 records covering the
rich history of this region.
The library has also implemented many of the latest Spydus 8
features including the Kids
Catalogue, Requests
for Items, Articles and Information and
Join Online.

Cooloola’s patrons can also review the libraries
Recently Available
catalogued items. Spydus 8.2.4 now displays all of the libraries new
titles catalogued for the current and previous month and displays
separately all of the new issues for serials. Cooloola provide an
extensive range of computer and internet facilities for patrons
encouraging use and education via the website. They have also
implemented the Spydus Bookings module, which allows patrons to book
certain computer facilities online.
Take the time to
explore the Cooloola Libraries home page and catalogue at the
following address:
http://www.cooloola.qld.gov.au/libraries.asp
Spydus 8
New
Feature – Self Service Solution
Civica now provides a convenient and affordable Self Service
solution that
lets patrons check
out items in a matter of seconds. By simply waving their card and
the items to be borrowed under the unit, the patron can check out
their items, take their automatically generated receipt and leave
the Library at their leisure.
The Spydus Self Service solution is available today and
functions with both barcode and RFID tags. The kiosk device may be
column or wall mounted within the library, in a convenient location
for self service. As an extremely small device it offers libraries
an affordable self service solution.
Check-out of items is just the beginning. Additional Spydus
applications to be made available via self service include:
electronic payments, streamed video promotions, event diary,
resource bookings and canned enquiries for popular titles.
If
you would like to see those queues disappear at your library call
your Spydus Account Manager today for more information!
…and Noosa is the first to go live
Noosa Council Library is the first Civica library service to go live
with the Spydus Self Service Station, launching the new service to
patrons on April
20.
Staff christened
the Self Service Station “Express Checkout” and used lots of
colourful balloons around the unit to create interest and attention
amongst library patrons. As promised on Noosa’s website, library
staff were on hand to instruct and assist first time users with the
station to ensure a positive experience.

According to
Noosa’s Systems Librarian, Gavin Elliott, most patrons were happy to
use the station.
“We had comments
such as ‘great idea’ and ‘much easier than others I’ve used’. We
spent a lot of time setting up parameters to minimise blocked issues
and tested it extensively before going live to make sure we had it
right on the day.”
Congratulations to the following customers that successfully went
live with Spydus 8.2.4 in the last month.
Whitehorse Manningham Regional Library Corporation
http://www.wev.vic.gov.au/
City
of Boroondara Library Service
http://boroondara.spydus.com/
Cooloola Shire Council
http://spydus.cooloola.qld.gov.au/
Gatton
Shire Library
http://library.gatton.qld.gov.au/
Kingaroy Shire Council
http://www.kingaroy.qld.gov.au/index.php
In
order to acquire circulation statistics on reservations and renewals
performed via
individual web
OPACs, sites can set up a line for each library branch OPAC
workstation. You can create an OPAC workstation line in the location
section via the Circulation system supervisor menu.
At
each OPAC workstation, a staff member would be required to login to
the staff catalogue, select the OPAC Line as the location, and then
launch the OPAC catalogue. The location is set as a cookie and
will remain for an indefinite period, unless a site changes this
setting to a lesser time period.
This will log all renewals and reservations made from an OPAC
workstation in the library to the selected OPAC line. All renewals
and reservations made when the patron is outside the library, e.g.
from a home PC, will be logged
under the location of "Web".
Sister Libraries
Did you know…
that Blacktown City Council in Sydney
http://www.blacktown.nsw.gov.au/ and Porirua City Council
http://www.pcc.govt.nz/ in New Zealand’s North island are
Sister Councils? Do you have a Spydus Sister Library you would like
to tell others about?
Spydus People
-
New Staff
This
month we are pleased to introduce Steven Leung, a new member of the
Spydus Support Team. Steven has completed a Bachelor of Information
Management and Systems and a Masters in Network Computing at Monash
University and has experience in call centre helpdesk operation and
desktop support. Steven enjoys listening to pop music in his spare
time, along with travelling and exploring distant destinations.
…and a farewell message from Kylie Peckham
We are very sad to announce that Kylie Peckham will be
leaving us. Kylie joined Civica in 2002 in the role of Spydus
Trainer/Consultant and most recently has taken on the role of
Services Manager. Kylie will be greatly missed by everyone in the
Spydus team and has the following message for you:
I have had a wonderful time working at Civica over the past four and
a half years, and have had the opportunity to get to know a large
number of our customers. I wish all Spydus libraries the very best
of luck for the future. As we all know, the library world is a very
small one. I am sure I will cross paths with a number of you again
in the future!
All the best,
Kylie
Upcoming Events
- Queensland
Public Libraries Association Conference Cairns 4-7 June
…More
<Back to Top>
Spydus Newsletter May 2006
Welcome
This month Emmaus
Public Library in Pennsylvania successfully migrated to a Spydus
Managed Service and we bring you news on their implementation plus
an update on the numerous Spydus 8 Projects currently underway
throughout Australia, New Zealand and Singapore.
Our Site of the
Month for May is the City of Boroondara in Melbourne. A long-term
Spydus and more recently Managed Service customer, Louise Pitcher
Information Management and Kew Librarian, shares their Spydus 8
implementation experiences.
Our Spydus 8
feature this month focuses on the ability to offer Chinese language
OPACS and we provide some examples of this new Spydus 8
functionality, together with links to some of our customers in
Singapore that are already offering their patrons a Chinese language
OPAC. Hot Tip # 25 this month and we look at how easily Spydus 8 can
calculate Collection Depreciation.
Ideas for articles or Hot Tips in the Spydus Newsletter are always
welcome. Please send any suggestions or ideas to your Account
Manager.
Emmaus Public Library in Pennsylvania US successfully
migrate to Spydus Managed Service
Our
congratulations this month to the staff at Emmaus Public Library in
Pennsylvania, US for their successful Spydus Managed Services go
live on April 13.
Emmaus Public
Library is a regional library with a very limited budget serving
about 22,000 people in eastern Pennsylvania and has been a Spydus
customer for 12 years. Frances Larash, Director of the Emmaus
Public Library, made the following comments on their decision to
implement a Managed Service.
“In planning our technology budget, we were reviewing our
library server which we have had in place for five years this
January. To replace the server would be a very expensive exercise
and therefore the Spydus Managed Services offer from Civica was a
very inviting proposal. Another feature of the Managed Services
offer that was extremely appealing from our perspective was the
inclusion of software upgrades. For these reasons, our library
board voted to migrate to the Spydus Managed Service
infrastructure. We feel it will be a very beneficial and economical
arrangement for the library and will add value to the services that
our library provides to its patrons.”
http://www.emmauspl.org/index.htm
Site of the Month:
City of Boroondara, Victoria
City of Boroondara Library Service in inner-eastern Melbourne
operates from five branches across the Boroondara municipality and
is one of Civica’s largest Spydus customers with branch locations
including Ashburton, Balwyn, Camberwell, Hawthorn and Kew.
Boroondara is a long-term Spydus customer, partnering with Civica
for more than twenty years. In December 2004 the library migrated to
a Spydus Managed Service and recently underwent their upgrade to
Spydus 8. According to Louise Pitcher, Information Management and
Kew Librarian, the implementation went extremely well and the
reaction from library staff has been very positive.
 
“It seems my Library Manager and I have been looking forward
to Spydus 8 for a long-time…we were constantly saying ‘just wait for
Spydus 8…that will fix it’.”
“We held our first project meeting in December last year just
before Christmas and at that time, it was projected that we would go
live on 11 April and we did! It seems a silly time to undertake a
major upgrade, just before Easter, which is our busiest time of the
year, however we were constrained by the fact that I was going on a
long holiday starting 8 May, so we had to have it all bedded down
before then…or I would not be allowed to leave the country!”
“The lead up and offline period were incredibly busy, but
went smoothly none the less. Now we are 5 weeks into our live
period and we have had very positive reactions from our staff.
Specifically, lots of great new features… I just love Item Search.
The general consensus is that the system changes are not overly
dramatic which has made the staff learning curve easy, it’s mostly
differences in the way that we can now locate specific types of
data.”
“Overall, the implementation experience was nowhere near as
challenging as I anticipated, although I do think being on the
Managed Service infrastructure was a real bonus as we didn’t have to
allocate resources to attend to the technical hardware requirements
of the implementation. Of course going live over the Easter holiday
period wasn’t ideal, but the support we received and continue to
receive from Civica has been excellent.”
You can access the Boroondara Spydus OPAC from the following
URL :
http://boroondara.spydus.com/
Spydus 8
New
Feature – Chinese Language OPAC
Spydus 8 now
includes a simplified Chinese Language OPAC displaying all captions
and menu options in simplified Chinese character. In addition to
the captions and menu options, libraries also have the option of
customising the descriptions for various tables such as branch
location and collection to display in Chinese characters for
patrons.
Spydus 8 OPAC Home Page

Spydus 8 OPAC Full Bibliographic Record Display

Spydus8 OPAC Borrower Details

Take a look at the following Singapore Ministry of Education school
catalogues, which can all be viewed in simplified Chinese character.
http://canossaconventpri.spydus.com.sg/chis_spydus.html
http://pandanpri.spydus.com.sg/chis_spydus.html
http://zhonghuasec.spydus.com.sg/chis_spydus.html
Spydus 8.2 Upgrade Projects
This month we congratulate Glenelg Shire Library in regional
Victoria and the Department of Education and Training in Brisbane on
their successful migrations to Spydus 8.
And
we also congratulate Ku-ring-gai Council Library following their
successful upgrade to Spydus 8.2.4. You can explore Ku-ring-gai’s
catalogue at the below address, take some time to see all the
interesting work that the Library staff have done to the catalogue
in their effort to be customer focused:
http://203.34.0.71/spydus.html?http://203.34.0.71/cgi-bin/spydus.exe/MSG/OPAC/COMB.HTM

We
also offer belated congratulations to Penleigh & Essendon Grammar
and Loreto Mandeville Hall in Melbourne, Victoria on their
successful upgrade to Spydus 8 during the month of March. You can
access the Loreto Spydus catalogue from the following URL :
http://lmh.spydus.com/
Spydus 8 implementations currently in progress include :
-
Monash Public Library (Vic)
-
Adelaide Hills Library (SA)
-
Port Phillip Library (Vic)
-
Clarence Regional Library (NSW)
-
NZ Defence (NZ)
-
LINK (SA)
-
Pymble Ladies College (NSW)
-
Ryde Library Service (NSW)
-
Toowoomba Library (QLD)
-
Ngee Ann Polytechnic (Singapore)
-
Nanyang Girls High School (Singapore)
 Hot
Tip # 25 - Spydus 8 Collection Depreciation
Customers using Spydus 8 can now monitor the depreciated value of
items in nominated collections by configuring their depreciation
parameters. The following parameter settings can be employed in
Spydus 8 Supervisor > Circulation > Collections :
Is depreciation active - Yes
This specifies whether to depreciate the value of items in the
selected collection.
Yearly depreciation rate
This rate is
used to calculate the depreciation for items in the selected
collection. The depreciation is calculated by month and year. For
example, if the item was acquired on 30/5/03 and the current date is
6/5/05 then we would say that the item is 2 years old.
Minimum depreciated value
The
minimum depreciated value for an item in the selected collection.
Depreciation is used with items that have a
Date acquired, and a
Retail
price or an
Acquired price.
Depreciation is not used with the
Average price
for the collection. For example, say an item was acquired on
30/5/03 and the current date is 6/5/05, i.e. the item is 2 years
old. We’ll say the retail value is $25.00, and the yearly
depreciation rate is 10%.
If
we set a lost status against the item on 6/5/05, then the value to
charge the borrower is calculated as $25.00 - ($25.00 * 10% * 2
years) = $20.00.
The
Spydus 8 depreciation calculation default is currently configured as
a simple calculation of item cost * depreciation rate * item
acquired date; however, we may also deploy a more complex recursive
calculation if required by sites. For example, Spydus 8 can be
commissioned to subtract the depreciation for the first year from
the item's value and then calculate the depreciation for the second
year using the depreciated value rather than the original value.
You
can use the following SQL statement to determine the depreciated
value of specific collections on your database. This can be
implemented and output as a Crystal report.
SELECT MAIN.XCODE AS Collection_Code,
ROUND(SUM(dbo.fn_SpyItemValue(ITD.IRN, DATEPART(YEAR, GETDATE()),
DATEPART(MONTH, GETDATE()))), 2)
AS Collection_Depreciated_Total, COUNT(*) AS
Number_of_Items, ROUND(AVG(dbo.fn_SpyItemValue(ITD.IRN,
DATEPART(YEAR, GETDATE()),
DATEPART(MONTH, GETDATE()))), 2) AS
Collection_Depreciated_Average
FROM ITD INNER JOIN
ICO ON ITD.IRN = ICO.IRN INNER JOIN
MAIN ON ICO.COL = MAIN.IRN
WHERE (MAIN.DEACT_DATE IS NULL)
GROUP BY MAIN.XCODE
ORDER BY MAIN.XCODE

Spydus People
- New Staff

We are delighted to
welcome Michelle Davis to the Spydus team in the role of Services
Manager. Michelle has more than 9 years IT experience and was
previously at
HP/Agilent Technologies in a variety of roles including General IT
Support, Network Management, Project Management & Service Delivery
Management.
Michelle keeps herself fit and busy away from the office with visits
to the gym at least 3 times a week and Latin dancing at least twice
a week.
Upcoming Events
-
Queensland
Public Libraries Association Conference Cairns 4-7 June
…More
-
Country Public Libraries Association NSW
Coonabarabran 18-21 July
…More
Upcoming User Group Meetings :
-
South Australian SPUN meeting is being hosted at
Local Government Authorities
(lower level board room), Hutt Street at 9am Tuesday May 30.
-
Victorian SPUN meeting is being hosted at
Monash Library’s Oakleigh Branch,
148 Drummond Street Oakleigh at 10am on Friday 9 June.
-
Queensland SPUN meeting is being hosted by
Caboolture Library 10.30am
on Thursday 15 June.
Spydus Newsletter
June 2006
Welcome
This month we are
delighted to bring you news of two new Spydus customers in South
Australia, Whyalla City Council and the Town of Gawler. Site of the
Month for June is Central West Libraries in NSW who celebrated their
first anniversary with Spydus this month (you may recall reading
about their purple donuts last year!). Disaster Recovery is a topic
receiving more and more coverage in the public sector and Civica’s
Disaster Recovery solution provides a cost-effective and convenient
option for libraries. You can find details on this service in the
newsletter and your Account Manager will be happy to provide more
information. Civica is always pleased to support industry events and
this month you may have seen us at QPLA in Cairns or at the ALIA SA
Trivia Quiz night. Hot Tip # 26 is a reminder on how to renew serial
subscriptions - so don’t miss it!
Ideas for articles or Hot Tips in the Spydus Newsletter are always
welcome. Please send any suggestions or ideas to your Account
Manager.
South Australian Regional Libraries Choose Spydus
Whyalla City Council, South Australia’s second largest regional city has chosen
to implement the Spydus Library Management System and staff are
looking forward to going live in late October. The Whyalla City
Council Library Service operates across two branches (Civic and Alex
Ramsay Libraries) and serves a population of 22,000 residents with
more than 11,000 borrowers registered.
According to Vicki Ledo, Whyalla City
Librarian, Spydus will bring their systems into line with current
patron expectations.
“We chose Spydus because it offered us all
the operating modules as well as the desired modules we required.
Our present system is over 10 years old and Spydus will allow us to
provide the services our patrons now expect. In regional areas it is
vitally important to provide the kind of online access to resources
and information that Spydus provides.”
“Spydus will also allow us to develop our
local history collection and develop an index to the local
newspaper. All this information will be accessible online.”
Located
396km northwest of Adelaide, Whyalla has a rich history built on
steel production however the city’s economy is now expanding in new
directions with exciting global industries being targeted, including
aquaculture, sustainable development and renewable technologies.
Visit the Whyalla City Council at
http://www.whyalla.com/site/page.cfm
Pictured from left to right: Sue, Teresa, Janet
Vicki Ledo (City Librarian) with Lynette in front.
…and
Gawler Library selects Spydus Managed Service
The Town of Gawler is a community of over 19,000 people located just
40 km north of Adelaide and adjacent to the Barossa Valley. When
Gawler Library goes live in October this year they will become the
27th Australian library to run their library management systems as a
Spydus Managed Service.
Those of you who are dedicated fans of the television series
McLeod's Daughters
will be interested to know that the show is filmed on a working
property located between the townships of Gawler and Freeling.
Helen Hennessy, Manager Library and
Community Information Services said they chose Spydus because of its
many impressive features.
“Spydus has the ability to improve our
online delivery of information (including images) and will provide
hyperlinked records that will allow both our customers and our staff
easy paths of interrogation and we will also have access to
statistical reporting and improved management of the various views
of our collection for example our home visiting service and youth
services.
Helen envisages the move to Spydus will
also assist with two current library projects, which are the
creation of a Council Corporate Library and the provision of online
access to the Gawler Historical Collection.
“While the Library is in the midst of significant change including
a future building redevelopment, our staff believe that the move to
a new library management system will be well worth it. We are housed
in a 19th century building, but we know that with this
change we will be operating with a 21st century system,”
said Helen.
Gawler Public Library is located in the historic Gawler Institute
building dating from 1870.
The Library's motto is "Where the Old and the New Combine",
reflecting its provision of access to 21st century information
resources in a setting that has been in constant use for life-long
learning, the arts and the sciences since the 19th century.
Central West Libraries, a regional library service located on
the Central Tablelands and Western Slopes of New South Wales
celebrated their first Spydus Managed Service anniversary on 22
June. You may remember the team at Central West
introduced the now infamous ‘purple iced donuts’ on their launch
day!
Established in 1958 the Library encompasses the Local Government areas of Orange, Blayney,
Cabonne,
Cowra
and
Forbes.
Branches are located at
Blayney,
Canowindra,
Cowra,
Forbes,
Manildra,
Molong
and
Orange
and the Library’s support and administrative units are located in
the Orange City Library building.
The Library service covers an area of 15,348 square km and
serves a population of 75,719 of which 55% (41,952) are active
members.
Since its inception the Library has been known by several
different names. Originally known as the Orange Regional Library, in
1977 the name was changed to the Central Western Cooperative Public
Library and in 2001 the name was again changed to the simpler
Central West Libraries.
For Ros Dorsman, Technical Services Librarian at Central West
Libraries, the past year has gone very quickly and she made the
following observations.
“Central West Libraries has just celebrated their first
anniversary of going live with Spydus 8 on June 22 2005. There was
no snow this year and no purple donuts (a blessing said some!) and
we are content with enjoying a ‘business as usual’ day.
“As a new user of Spydus, we were excited about the improved
functionality we could offer our clients and we have found that our
reservations have increased dramatically. Library staff have
developed their skills and certainly benefited from the extra
training that they received prior to ‘go live’ and subsequent
refreshers. New staff, some with no previous library experience,
have said “I like this, it’s sooooo easy”.
“I have found the SPUN User Group and ListServe a very
helpful knowledge base that is easily accessible and I now feel more
confident to broadcast other Spydus features to staff and clients so
we can fully utilise the system.
“Thanks to all our contacts at Civica, the Help Desk, Spydus
colleagues and CWL staff – the year has gone very fast.”
Picture from left to right: Ros Dorsman Technical Services Librarian
and Jan Richards Library Manager
You can explore the Central West Libraries catalogue at the
following address:
http://cwl.nsw.gov.au/
Civica is now able to offer customers a cost-effective and
simple full Disaster Recovery (DR) service. In the event of a
disaster at your library, your library staff and customers will be
able to access the Disaster Recovery site over the internet via VPN
links to the Civica Managed Services data centre, which is located
in Melbourne.
Your Disaster Recovery system will be fully operational
within one business day of Civica receiving your Library data and
application software in a suitable form for use.
Civica utilises the
established and proven Managed Services infrastructure to provide
this cost-effective service and an Annual Disaster Recovery Service
fee includes the following service components:
-
A copy of the
customer's Spydus environment on a Managed Service server, with
capacity permanently allocated to manage a Disaster Recovery
situation
-
Initially and
every 6 months thereafter during the contract period a copy
of your LIVE Spydus system will be migrated to the Managed
Services environment for testing by the customer
-
Provision of
technical assistance to the customer's network administrators,
to the firewall at the customer's site(s), and including
establishment and testing of VPN tunnel(s) for access to the
Disaster Recovery site
Please contact your
Account Manager for further details on this service.
The following libraries are currently scheduled for upgrades to
Spydus 8.2:
¨
Adelaide Hills Library (SA)
¨
Caboolture Shire Libraries (Qld)
¨
Central Highlands Regional Library Service (Vic)
¨
Cessnock City Council Library (NSW)
¨
Clarence Regional Library (NSW)
¨
Department of Employment and Training (QLD)
¨
Gawler (SA)
¨
LINK (SA)
¨
Lithgow City Council Library (NSW)
¨
Monash Public Library (Vic)
¨
Nanyang Girls High School (Singapore)
¨
Newington College (NSW)
¨
Ngee Ann Polytechnic (Singapore)
¨
NZ Defence (NZ)
¨
Porirua City Council Library (NZ)
¨
Port Phillip Library (Vic)
¨
Pymble Ladies College (NSW)
¨
Ryde Library Service (NSW)
¨
Toowoomba Library (QLD)
¨
Victor Harbour (SA)
¨
Wattle Range Library Service (SA)
¨
Whyalla (SA)
Have you tried to check in a serial issue, and found “no expected
issue”?
Well then your
subscription
might need to be renewed.
You can renew individual subscriptions from the order list:
1. Click the row to
select the order you want.
2. Click
Renew on the
Orders menu. You could also right-click and then click
Renew. The
Renew command will only be available if you’ve created a PO for
the order.

3.
Use current order subscription period
is selected by default — so the subscription will be extended by the
same number of days as the current subscription period. If you wish,
you can clear the Use current order subscription period check box and specify the
number of Days and/or
Months and/or
Years that you want to extend the subscription by.
Commitments
are applied to the funds for the current year.
4. Click
OK to renew the
subscription.
As well as renewing an individual subscription while you’re
working with an order list, you might also review the subscriptions
due for renewal and then decide whether or not to review each one.
Note: If you choose to renew subscriptions in batch, the
renewal period for each title will be the same as the current
subscription period.
1. Close the order list (if there’s one open).
2. Click Renew subscriptions on the
Tools menu.

3. Choose the
vendor or date if you wish.
·
To renew
subscriptions only for a specific vendor, select the
Vendors check box and
select the vendor from the drop-down list. Leaving the check box
unselected means you’ll renew subscriptions for all vendors.
·
To renew
subscriptions whose subscription ends within a specific period,
select the Dates check
box and specify the Start
and End dates for the
period.
4. Choose the
options. We’ll choose the Preview
List Only option.
·
If you don’t select
the Options check box
then subscriptions will be renewed when you click the
OK button.
·
If you select the
Options check box and
the Display Processed List
option then subscriptions will be renewed when you click the
OK button. A list of all the subscriptions renewed will be
displayed.
·
If you select the
Options check box and
the Preview List Only
option then a list of the subscriptions will be displayed when you
click the OK button. You can then go through each one individually and
decide which ones you wish to renew.
5. Click
OK. Since we chose the
Preview List Only option, the subscriptions due for renewal are
listed. We can then go through each one in turn and renew them or
not.

ALIA
South
Australia 2nd Annual Quiz Night
Civica
was delighted to support the 2nd Annual ALIA SA Quiz
Night held on May 26 during Australian Library and Information Week.
Twelve teams comprising 100 eager quiz participants, armed with
picnic baskets and bottles of wine competed for prizes on the night
and the winners were:
1st Prize Left Blank Intentionally
2nd Prize The Swamp
3rd Prize The Boolean Operators
Another prize went to the best decorated table –
Purple Passion won the prize,
and with their purple table decorations and costumes, not to mention
the purple cakes and tarts they consumed during the evening, they
were deserved winners.
Robyn
Wright from Civica with Alan Smith,
Director State Library of South Australia,
and very capable Quiz Master for the night.
Spydus People
The
Spydus team is very pleased to introduce to you a new member of the
Development Team, Tejas Goradia. Tejas
has completed a Masters in Information Technology at RMIT in
Melbourne and has a passionate interest in Microsoft Technologies.
Sport is another passion of Tejas’s and he enjoys playing cricket.
The
QPLA conference was a well attended event and Ruza Obradovic enjoyed
catching up with may of our customers on the Civica stand.
Congratulations to the winner of our lucky business card draw:Frances
Utzinger, Shire Librarian from Mareeba Shire Council.
Civica will be supporting the
CPLA conference in
Coonabarabran on the 18th to 20th July.
Join us for the welcome drinks, and make sure you come and visit us
on our stand.
Upcoming
Events
http://www.cpla.asn.au/agm/conference.html
Registrations are also now available for the
CLICK06 Conference in Perth on the 19th – 22nd
September.
Please see details at the following URL :
http://conferences.alia.org.au/alia2006
<Back to Top>
Spydus
Newsletter July 2006
Welcome
This month features a number of
articles on Managed Services with two special libraries in the ACT,
Australia migrating to a consortium Managed Service solution and
Tiffin-Seneca in the US migrating to the US Managed Service
solution. There has also been substantial sales activity in the
library market in NSW, WA, Victoria and Singapore during July and we
look forward to bringing you news of the latest Spydus customers
over the next couple of months.
Our Site of the Month is Monash
Public Library Service in metropolitan Melbourne. The Monash
community are generally very quick to adopt new online services that
the library provides via their website, which is well worth a look
for an example of a highly interactive, customer focused website.
On the Spydus 8 front it is go, go,
go with no less than 17 Spydus 8 upgrades currently underway. Our
congratulations to the staff at Port Phillip Library Service on
their very imaginative campaign to keep their patrons interested and
involved with the library’s upgrade.
(Don’t miss the photo below).
The Hot Tip for July is a quick and
simple process for making sure those email notifications have really
gone…. and we also provide a sneak preview of the new Unicode CAT
client.
Ideas for articles or Hot Tips for the Spydus Newsletter are always
welcome. Please send any suggestions or ideas to your Account
Manager.
JACS & ACT Law Courts sign on for Spydus Managed Service
The Spydus Managed
Service continues to see success within the special libraries market
with
the
Department of Justice and Community Safety (JACS) Library and the
ACT Law Courts Russell Fox Library deciding
to undertake the Spydus consortium solution via a Managed Service,
which will allow them to capitalise on resource sharing.
The Spydus
consortium model operates off one instance of the
database,
with separate filtered views provided for each library service
ensuring the privacy of borrower records, bibliographic records and
holdings and
autonomy of policy and parameter settings.
JACS comprises
several agencies and is responsible for a wide range of activities
and services in the areas of justice, the law, emergencies,
commercial practices and government elections. A Civica customer for
more than 5 years, the (JACS) Library is located in the Canberra CBD
and provides access to information for more than 700 clients.
In
a similar nature to JACS,
the Russell Fox
Library is a legal information resource supporting proceedings in
the Supreme Court, Magistrates Court and Tribunals in the ACT. The
library collection consists of judgments, legislation, law reports,
textbooks and periodicals relevant to ACT court proceedings. Since
1966 the library has clipped court-related news from the Canberra
Times and since 1992 it has been maintaining an index to these
clippings. The Russell Fox Library is a long standing Civica
customer and have been Spydus users for over 14 years.
The
Managed Service implementation has now commenced and the two library
services are scheduled to be live by the end of August. We look
forward to bringing you a progress report on the implementation in
upcoming newsletters.
….and Tiffin-Seneca in Ohio US migrates to a Managed Service

Congratulations
this month to the staff at Tiffin-Seneca Public Library in Tiffin,
Ohio for their successful migration to the US Managed Service
infrastructure. Tiffin-Seneca Library has been serving the Tiffin
communities
for over 125 years and has been working with Civica for more than 10
years.
Pat Hilmer,
Tiffin-Seneca’s Library Director, was very pleased with the
migration process and said “We have been on the Managed Service for
almost a month now and I’m pleased to report that the testing of the
connection went smoothly and the changeover took place without any
glitches. “
According to Pat
server maintenance issues were one of the key reasons for the
migration plus the convenience and security of regular system
administration.
“One reason why we
decided to make the change to a Managed Service was to eliminate the
need to maintain our own server. We look forward to any server
‘headaches’ being handled by Civica rather than by our library
staff. We also anticipate having our system updates on time; our
back-up tapes will be generated off-site and routine system
operations will be done automatically, all of which relieve us of
local worries. These are all positives for us.”
http://www.tiffinsen.lib.oh.us/
Monash Public Library Service (MPLS) in metropolitan
Melbourne was formed in the 1990’s when two long standing Spydus
sites, the City of Oakleigh and the City of Waverley, amalgamated to
form the City of Monash. Monash now serves a cosmopolitan community
of around 160,000 people and Monash Public Library Service has five
branch libraries, Clayton, Glen Waverley, Mount Waverley and
Wheelers Hill. Over 1 million visitors go through the libraries
doors every year and around 2 million items are issued.

MPLS is currently upgrading from Spydus 6.5.3 and are
scheduled to “Go Live” with Spydus 8 on Thursday 27 July.
John Ruddle, Library Resources and Systems
Co-ordinator at MPLS says that the new Self-Service interface to be
rolled out as part of the Spydus 8 upgrade will be popular with both
the public and staff.

“MPLS first implemented “Fast Track Issues” terminals in the
early 1990’s and they became very popular. It’s turned out to be a
very successful service and is now responsible for approximately 50%
of total issues at Monash. The new Self Service interface, which
MPLS commissioned Civica to develop, will be rolled out to each of
the Monash branches as part of our Spydus 8 upgrade and will no
doubt be just as popular with our staff and customers.” said John.
MPLS will also implement PC Bookings, email SDI profile
alerts and Kid’s Catalogue. The colours and banners of the Kid’s
Catalogue has been adapted to match the library’s children’s web pages
which the library has branded as “Kids Space”. This colourful, easy
to use Kids area can be found at
http://monlib.vic.gov.au/kidsspace/kidsspace.html.
Branch library staff are keenly anticipating the new Spydus 8
PC Bookings module to help manage the 50 public PCs that are
available across the libraries 5 branches and John expects the
additional online services to be adopted quickly by the community.
“ When we introduced online reservations and emailing of
inter-branch requests the number of items being reserved at Monash
more than doubled and staff are expecting SDI alerts to have a
similar affect as members have proven quick to adopt these types of
online services. The already popular DVD collections are especially
expected to be targeted by borrowers keen to know when new titles
are added to the collection.”
Visit the Monash Public Library Service website at
http://www.monlib.vic.gov.au/ to see some great ideas for a
truly interactive website for your customers.
Spydus 8 Advanced Reports training will be held in Melbourne,
Victoria at the Civica Bourke Street Location in mid August. If
you are interested in attending the 1.5 day workshop please contact
Holley Dumble to register your attendance.
….New Zealand Spydus 8 Advanced Reports Feedback
In May, Civica’s
Trevor Trotter conducted a Spydus 8 Advanced Reports workshop in New
Zealand ,which proved to be a very rewarding session for the
attendees. Madelon van Zijll de Jong, the Systems Librarian at
Hastings District Libraries, provided the following feedback :
“Thank you very much for the very practical Crystal Report
training. I learnt useful things like:
-
to display the Data Links according to their formats in separate
"display lines"
-
the use of arrow keys in Design to move around
-
concatenating fields
-
renaming MAIN and HEADING fields to recognise where they belong to
-
the different join types for links
-
the statement "IsNull"
-
using parameters codes for selections in Select Expert
-
adding reports to Spydus 8 reports using these parameters!”
This month we congratulate the following site’s on their successful
Spydus 8 implementations :
Spydus 8 implementations currently in progress include :
·
Caboolture Shire Libraries (QLD)
·
Central Highlands Regional Library Service (VIC)
·
Cessnock City Council Library (NSW)
·
Department of Employment and Training (QLD)
·
Gawler (SA)
·
Lithgow City Council Library (NSW)
·
Nanyang Girls High School (Singapore)
·
Newington College (NSW)
·
Ngee Ann Polytechnic (Singapore)
·
NZ Defence (NZ)
·
Porirua City Council Library (NZ)
·
Port Phillip Library Service (VIC)
·
Pymble Ladies College (NSW)
·
Ryde Library Service (NSW)
·
Victor Harbor (SA)
·
Wattle Range Library Service (SA)
·
Whyalla (SA)

Port Phillip Library Service in Melbourne, Victoria has been getting
into the spirit of gearing up their patrons for their upcoming
Spydus8 upgrade.
Port Phillip will be going live on Spydus 8 on August 3rd
and we are hoping to see the Port Phillip ‘All Grl Band’ in action
on their go-live day.
 
Did you know???
after you
have transmitted your circulation notices, you can check to make
sure your e‑mail notices have actually been sent. For instance, in
the event that there was a problem with the e-mail server, notices
may not have been dispatched.
You can run the
following Boolean query via Staff Enquiry :
FORMAT: NTC +
NTD09\0
If no items are
retrieved from this search, then all notices were sent. If items are
retrieved, then those notices were not sent.
To resend your
notices, run the Transmit
Circulation Notices function again. If you want to create
printed notices instead of e-mail, uncheck the
Send email notices check
box. You can then run the Boolean query a second time if you want
to ensure all notices have been sent.
Here’s a sneak preview of the new Spydus 8 Unicode Cataloguing
Client.
The Spydus Unicode Cataloging module is a Microsoft Windows
application that provides an easy and friendly way to create and
edit multi-lingual catalogue records in USMARC format. The Spydus8
Unicode Cat Client will be available in a future release. Please
contact your Account Manager for further details.
Single Record View Mode

Single Record Edit Mode

Field
Edit

Field Validation 
Upcoming Events
¨
ALIA CLICK06 Conference Perth
Registrations are
now available for the
CLICK06 Conference in Perth on the 19th – 22nd
September. Please see details at the following URL :
http://conferences.alia.org.au/alia2006
¨
SPUN Conference 2006 Melbourne
The
Annual SPUN Conference is scheduled for 18-20 October. To view the
program, register and get information about Melbourne, the
conference venue (Novotel on Collins in the heart of the CBD) and
parking information - visit the SPUN Conference page at
http://www.spun.asn.au/members/conference.html
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